Can't add content to panels (content popups disappear when + sign button is clicked)

Posted by bflora on October 16, 2008 at 1:32am

I recently moved to a new server and now I can't add or edit content within panels. The modal popup windows have stopped functioning.

Here's what happens:

I go to the content tab of a panel and click a Plus sign button to add some content to a panel.
The popular appears, empty for about 2 seconds.
It disappears.

None of the form info that's supposed to show up in there shows up in there.

What could be causing this and how do I fix it? Thanks.

Comments

Are you sure everything has been moved?

Posted by drew reece on October 16, 2008 at 2:43am

Are you sure everything has been moved, or did you clean install Drupal and re-add you modules & content?
I'm assuming you have cleared the caches since the move (shouldn't really matter for an admin, but you never know for sure)?

Make sure the jquery module is working, I think panels uses it for the editing of panels. Look at the status page admin/logs/status for any possible faults, and check the logs admin/watchdog.

Do you still have access to the old server site? If you do you could use firebug (the firefox extension) to make compare all the files are being served from each site. Get firebug anyway, since it will help you track down any scripts that are not loading (possible permission issues).

I confess to not actually using panels on a live site, but these are the places I would start to look.

Everything's been moved

Posted by bflora on October 16, 2008 at 2:54am

Everything's been moved over. I've been fixing migration bugs all week and this is the LAST one. Caches have been cleared.

jquery is working.

I could take a look at firebug's console on the old site, not sure what I'll be looking for though. It works over there.

The first thing to do is use

Posted by merlinofchaos on October 16, 2008 at 3:41am

The first thing to do is use firebug to look at the POST response; also look in your apache/php error log to see if there is a crash. Your post response should start with a { and contain what probably looks like line noise if you don't understand it. It should end with a } and not contain any HTML output before the first { or after the last }.

I just had a similar problem

Posted by reubenavery on May 3, 2009 at 9:33pm

I just had a similar problem pop up, and it was due to another module's javascript erroring out, causing the + buttons on the panels content edit page to break..

Same problem. Error message

Posted by dejackson on August 12, 2010 at 1:45pm

Same problem. Error message (in Firefox) reads as follows:

Drupal.settings.CToolsAJAX is undefined

line 513 in modules/custom/ctools/js/ajax-responder.js

// Add information about loaded CSS and JS files.
if (Drupal.settings.CToolsAJAX.css) {
  $.extend(Drupal.CTools.AJAX.css, Drupal.settings.CToolsAJAX.css);
}